Life is complicated. Managing your health plan shouldn’t be. That’s why we give you the resources to help you manage your benefits plan, access high-quality care, and become better informed about your health care options.
The updated myibxtpabenefits.com is designed with you in mind — that means a fresh, clean look and the info you need up-front and center.
Learn about the latest enhancements with this quick demo.
Access your personal health benefit information and resources anytime.
Not yet registered? Not a problem. Register and help take control of managing your health benefits.
Find a health care provider who’s right for you from our extensive network. We carefully review independent performance and quality data before admitting any doctor, hospital, or specialty service provider into our network, so you can feel confident about your choice.
Use our Find a Doctor tool to locate network doctors, hospitals, and other medical facilities and services across the street or across the country.
Access doctors and hospitals in more than 200 countries and territories with Blue Cross Blue Shield Global Core TM . This program helps you find doctors and hospitals outside of the United States, Puerto Rico, and U.S. Virgin Islands who participate in the Blue Cross Blue Shield Global Core network. To learn more:
Blue Distinction Centers (BDC) met overall quality measures for patient safety and outcomes, developed with input from the medical community. Blue Distinction Centers+ (BDC+) also met cost measures that address consumers’ need for affordable healthcare. Individual outcomes may vary. National criteria are displayed on www.bcbs.com. A Local Blue Plan may require additional criteria for facilities located in its own service area. For details on Local Blue Plan Criteria, a provider’s in-network status, or your own policy’s coverage, contact your Local Blue Plan. Each facility’s cost of care is evaluated using data from its Local Blue Plan. Facilities in CA, ID, NY, PA, and WA may lie in two Local Blue Plans’ areas, resulting in two evaluations for cost of care; and their own Local Blue Plans decide whether one or both cost of care evaluation(s) must meet BDC+ national criteria. Neither Blue Cross and Blue Shield Association nor any Blue Plans are responsible for damages or non-covered charges resulting from Blue Distinction or other provider finder information or care received from Blue Distinction or other providers.
Blue Cross Blue Shield Global is a brand owned by the Blue Cross Blue Shield Association.
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. Learn more.
LabCorp is the primary provider of laboratory services for Independence Administrators. To locate a network lab:
Davis Vision, an independent company, provides certain vision plan services for Independence Administrators.
OptumRx, an independent company, provides pharmacy benefit management services for Independence Administrators.
United Concordia, an independent company, provides dental coverage for Independence Administrators.
When faced with the challenges of a serious illness or medical condition, reaching out for help can be a sign of strength. Case management is a free, confidential program that provides support, guidance, and coordination of care. The focus is on one goal — being as healthy as possible.
A case manager may contact you by telephone or mail following a hospital or rehabilitation stay. If you want to talk with a health professional about a health-related issue, or if you have complex health care needs and require assistance, please contact a case manager by calling 1-888-234-2393.
*Covered services are subject to the terms and conditions of your group benefit plan.
Flexible, Scalable TechnologyWe’ve adopted more nimble, advanced technologies so we can offer more comprehensive services, greater flexibility, enhanced interoperability, and improved health data management. What does that mean to you? More options.
Redefining Customer ServiceWe made a cultural shift away from the traditional call center model and metrics that typically define success. At Independence Administrators, our customer experience advocates are measured by one thing: How helpful they are to you and your plan members.
© Independence Administrators is an independent licensee of the Blue Cross and Blue Shield Association, serving southeastern Pennsylvania.
QCC Insurance Company and Independence Administrators are subsidiaries of Independence Blue Cross — independent licensees of the Blue Cross and Blue Shield Association.