Help Topics

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I have duplicate/multiple charges on my account for the same transaction. How can I resolve the issue?

Can I pay my Big Lots credit card bill in store?

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Payment Options

Credit Card How do you secure my credit card information when I submit it to one of your websites? What is a credit card authorization hold? Why was my credit card charged multiple times for one order? Big Lots Credit Card Can I apply for the Big Lots credit card online? Where can I find information about fees and APR? I use a P.O.Box, can I still apply? Apple Pay & Google Pay What forms of payment do you accept online? What form of payments do you accept in-store? Is PayPal payment accepted? Do you accept PayPal in-store? Can I use PayPal with another payment method in the same transaction? How do I set up my Venmo account to make purchases using QR codes in stores? How do I use Venmo QR codes in stores? Can I use Venmo with another payment method in the same transaction in store? Progressive Easy Leasing What is the Progressive Easy Leasing program? How can I find a participating Big Lots store? What types of products can I lease?

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My Account

BigLots.com Account FAQs

My Account How do I log into my Biglots.com account? How do I reset my password? How do I create a BigLots.com Account?

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General FAQs

Who is Big Lots? How do I submit a request for a donation or sponsorship from Big Lots? I have questions about my product (I.E. where is it made, who makes it, ETC.)? Big Lots Stores How can I find a store near me? What are your store hours? Who do I contact about my in-store shopping experience? BigLots.com Does Big Lots accept coupons? Why are some prices online different than in stores? Does BigLots.com have the same items as stores? Store Closing Is my store closing? Where’s my next closest Big Lots store? When will my store close permanently?

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Security

How do you collect, use, and share my personal information? How do you secure my credit card information when I submit it to one of your websites? How is my email address used?

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Allstate Protection Plan

Allstate Protection Plan FAQs

Allstate Protection Plan What does the Allstate Protection Plan cover? What does the Allstate Protection Plan not cover?

Accidental stains from a single incident are covered but recurring pet damage is not. Where do things like pet urine fall?

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